Outbound Call Center Representative

WORK WITH YOUR HANDZ hiring for Outbound Call Center Representative jobs in Dodgertown, CA, US

Outbound Call Center Representative - 100% Paid Healthcare!

With a rich history of over 15 years in business, our company is dedicated to maintaining the highest standards and exceeding expectations in every aspect. We prioritize the well-being and growth of our team and are deeply committed to providing exceptional experiences for both our internal and external customers.

Success as an outbound call center representative involves proactively contacting customers or prospects via phone to conduct sales calls, surveys, and gather information. You will meet call volume targets, accurately document interactions, and achieve performance metrics.

What WE can do for YOU:

• Provide Stability
• Comprehensive Benefits Package
• Supportive Management Team
• Opportunities for Advancement
• Competitive Pay
• Company Events
• Birthday Recognition

Benefits for the Outbound Call Center Representative:

• Paid Vacations
• Paid Holidays
• Program for 100% Paid Medical, Dental, Vision, Life Insurance
• 401K retirement-savings plan
• PTO
• Participate in paid training programs for skill development.
• Competitive Pay Ranges from $20 - $24/Hour Plus Commission

Responsibilities of the Outbound Call Center Representative:

• Place outbound calls to current and past customers for additional service appointments.
• Resolve customer complaints quickly and favorably, following the company's plan.
• Maintain and update the customer database with accurate information.
• Communicate with call center, dispatch, and management.
• Perform other clerical duties as assigned.
  
  
  

Requirements for the Outbound Call Center Representative:

• Customer service experience in Home Services preferred.
• Telemarketing or high- volume outbound calling experience highly preferred.
• Proficient computer skills, good typist, and familiarity with phone systems.
• Ownership mentality, reliability, and a commitment to exceeding expectations.
• Strong communication skills with customers, technicians, and management.
• Ability to handle challenging situations with ease and empathy.
• Excellent multitasking ability in a fast-paced environment.
• Desire to contribute to the team's success.

Our success is attributed to the talent and professionalism of our team, and we firmly believe in fostering an environment where every team member thrives.If you are an exceptional Call Center Representative with the ability to make outbound calls, listen to customer needs, and book service appointments - we want you to join our team!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background check is required to be considered for this position.