Office Manager

WORK WITH YOUR HANDZ hiring for Office Manager jobs in Elkridge, MD, US

NOW HIRING AN OFFICE MANAGER!!

As a fourth-generation plumbing company, we have a longstanding tradition of delivering exceptional plumbing services in Baltimore. Our unwavering commitment to excellence, meticulous attention to detail, and personalized approach set us apart as the preferred choice for residential plumbing and heating services in the local community.

The Office Manager oversees daily operations, manages administrative tasks, coordinates schedules, and serves as a point of contact for internal and external communication. They handle budgeting, and financial tasks, and contribute to fostering a positive work environment. The role is crucial for maintaining an organized and productive office space. The schedule for this role is M-F 7 am – 4 pm.

What can we do for you?

• Stability: Join a 4th generation family-owned business.
• Valued Team Member: Break free from feeling like just a number; experience genuine appreciation.
• Excellent Benefits Package: Enjoy comprehensive health insurance coverage.
• Monthly Contests: Participate and stand a chance to win exciting prizes.
• Bonus Opportunities: Unlock additional earning potential.
• Growth Potential: Explore career advancement opportunities.
• Competitive Wages: Pay ranges from $23 - $26 with bonuses potential.
• Company Events: Engage in team-building activities, cookouts, paintball, and more.
• Holiday Party: Celebrate the festive season together.

Benefits Include:

• Health Insurance: Employer covers 100% of employees.
• Performance Bonuses: Incentive, monthly, and revenue-based bonuses.
• 401k: Enjoy a 401k plan with up to a 3% company match.
• Paid Holidays: Take advantage of 7 paid holidays.
• Paid Time Off (PTO): Recharge with paid time off.

Responsibilities for the Office Manager:

• Overseeing day-to-day office operations and responsibilities
• Supervising and collaborating with Customer Service representatives to manage customer calls.
• Working with dispatchers and communicating with technicians during service calls
• Monitoring and ensuring quality assurance within the office.
• Utilizing service software for efficient operations
• Building and maintaining strong relationships with repeat customers
• Handling invoicing and billing tasks, including assistance with payment collection

Requirements of the Office Manager:

• Residential home service experience is highly preferred
• Service Titan experience is a plus!
• Exceptional ability to handle fast-paced work environments
• Strong leadership and motivation skills
• Proficient in multitasking with oversight of daily duties
• Experienced in dispatching technician assistance
• Skilled in answering phones and customer interactions
• Proficient in invoicing procedures and financial tasks

Operating with a deep-rooted commitment to honesty and integrity, we are a family-owned and operated business dedicated to ensuring the success of every plumbing project. If you are ready to be a part of a winning team, then this is the place for you!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.