Transportation Route Manager

About the Route Manager Role
As a Route Manager, you'll be responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of approximately 16 drivers. You'll establish and maintain positive relationships with all frontline employees - spending the majority of the day in the field with your team. 

Essential Duties and Responsibilities

Onboarding

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding 

Developing 

• Provide timely and consistent touchpoints with frontline employees. 
• Regular review of best practices to enhance daily performance 
• Focus on understanding and progress of frontline employee career goals 

Coaching 

• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations. 

Mentoring 

• Lead by example to ensure safety practices are paramount with each employee and 
• Teaching and developing an understanding of the WM Way 

Performance Management 

• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. 
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

What does it take to be a Route Manager (RM) at WM?
The requirements listed below are representative of the qualifications necessary to perform the job.

• Education: Associates Degree (accredited), High School Diploma (accredited) and two (2) years of relevant work experience.
• Experience: No experience or successful completion of the WM Route Manager Trainee program required
• Valid driver’s license and a clean driving record

Work Environment
Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. 

About our Benefits
At WM, each eligible salaried employee receives a competitive total compensation package including:

• Industry leading health insurance
• Unlimited PTO
• 401(K) + company match
• Life Insurance
• 100% Paid Tuition, Books, & Fees for 135+ education programs for you and your family
• Employee Stock Purchase Program
• Employee Discount Programs 

If this sounds like the opportunity that you have been looking for, please click "Apply."

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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