Medical Practice Manager @ Baptist Health Urgent Care

Urgent Team Management hiring for Medical Practice Manager @ Baptist Health Urgent Care jobs in Roland, AR, US

Urgent Team is looking for a Medical Practice Manager to join our team at Baptist Health Urgent Care in West Little Rock, AR. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their location(s). Open availability to work during all business hours is required.

SUMMARY
The overall operational responsibility for the business functions of the assigned center(s) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Responsible for working the Front Desk on scheduled days (3-4 days per week); open availability to work during all business hours is required.
• Evaluates patient flow through the center to ensure appropriate utilization of business resources.
• Monitor wait times for the center and manage the workflow accordingly.
• Identifies opportunities to increase business and scope of services provided by the center.
• Ensures high team member morale and a professional, effective, and efficient working atmosphere.
• Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary.
• Owns the performance results in regards to patient experience, patient volume, financial results and service standards
• Serves as the communication liaison between the home office and all center team members
• Understands work flow and function of all positions.
• Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthsteam, Front Desk processes and Occupational Health.
• Implements the policies and procedures from the Home Office. Follow all operational guidelines.
• Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders.

SUPERVISORY RESPONSIBILITIES
Oversee all team members assigned within your location(s)

EDUCATION and/or EXPERIENCE
• Previous experience working in a healthcare environment, specifically with medical reception, is required; some management experience required
• Working knowledge of work flow and scheduling
• Must be able to maintain a highly structured environment

Our full-time, benefit-eligible team members are offered comprehensive benefits that help support their health and financial goals. Options may include: Medical, Dental, and Vision coverage; Company-paid life insurance, as well as additional voluntary coverage; Disability coverage; Flexible Spending Account; Healthcare Reimbursement or Healthcare Savings Account; 401K plan with company contribution; Paid Time Off; Holiday Pay; Continuing Education Reimbursement; No-Cost Office Visits and generous discounts on some billable services