Operations Manager / Airport Lounge

Sodexo hiring for Operations Manager / Airport Lounge jobs in Morrisville, NC, US

Unit Description:

Sodexo Live's! Airport Lounge Segment has an exciting opportunity for a Food and Beverage Operations Manager  to join our team at the Raleigh-Durham International Airport in Morrisville, NC.   

This upscale Airport Lounge Manager for the United Club will have oversight of a staff of hourly employees in a shift including supervisors, bartenders, food attendants and custodial staff.  As Ops Manager, you will be responsible for maintaining the hospitality services within this exclusive club(s)/lounge operations including labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. The ideal candidate will have prior experience with hiring, training and scheduling staff; monitoring service and complying with Sodexo and our airline client's standards of service.  Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation.  We are seeking individuals with strong communication skills, flexibility and adaptability in a fast and frequently changing environment.

The successful candidate will:

• have oversight of daily food operations and deliver a high-quality product;
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships;
• motivate, coach, mentor and develop frontline (hourly) staff; and/or
• ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; and/or
• exhibit flexibility to take on additional responsibilities as needed.
  

**Paid Airport Parking**

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.  Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. 

Learn more about our Airline Lounges: Click Here

Away from the hustle and bustle of the airport, the airport lounges are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar which serves premium wine and spirits.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.