IT Analyst II

Sherwin-Williams hiring for IT Analyst II jobs in Cleveland, OH, US

The Associate Electronic Data Interchange (EDI) Technical Analyst is responsible for the analysis and development of EDI processes and initiatives. This role will work on EDI projects under the direction and supervision from senior EDI team members for the creation and changes to EDI processes. 

Essential Functions

Strategy & Planning

• Analyze and assess existing EDI processes to provide recommendations to address, prevent and/or resolve business issues.
• Provide recommendations to address and resolve business issues for a specific business group.

Acquisition & Deployment

• Help plan and organize tasks, report progress, manage & coordinate with cross functional teams for EDI project implementations.
• Review and suggest changes to requirement gathering, EDI process design, and EDI project implementations to continually improve speed and first-time success of EDI implementations.

Operational Management

• Aid in the troubleshooting and resolution of EDI and related integration support issues.
• Work with existing systems to track and manage requests and issues.
• Monitor production systems to identify opportunities to increase efficiency.

Incidental Functions 

• Attend meetings on behalf of the EDI team.
• Assist with Lean projects as may be required to contribute to efficiency and effectiveness of the B2B/EDI team.

Formal Education & Certification

• Bachelor’s Degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Knowledge & Experience

• 1+ years of IT experience.
• 1+ years working with internal clients and/or external agencies/partners.
• 1+ years of manufacturing, financial, transportation, or supply chain business experience preferred.
• Ability to document processes and procedures in a user-friendly language.

Personal Attributes

• Strong written and oral communication skills.
• Highly self-motivated and directed.
• Ability to work in a team-oriented, collaborative environment.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work effectively in a multi-cultural environment. 
• Strong commitment to inclusion and diversity

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position is eligible to work in the office three days a week and has the option to work remotely two days a week.