Our client in Duluth, MN is seeking to fill a Receptionist II position. The ideal candidate will have organization skills, excellent customer service skills and time management skills which will align successfully in the organization. This is a 1 year project.
Job Title: Receptionist II
Location: Duluth, MN
Pay Range: $15-$16/hour
What’s the Job?
• Answer phones • Visitor Management • Photo ID badges and upload picture to WorkDay • Name plate requests, input location information in WorkDay • Action invoices and Service Now tickets for Workplace Services • Elink, SharePoint, Service Now, E-mail response activities • Vendor Management • Liaison for large moves, weekly moves, additions, and changes • Assist Real Estate and Workplace Services department with select admin activities (room bookings, catering requests, stationery supply orders, etc.) • Provide back-up (alternate) coverage for other Workplace Services team members • Participate in various projects such as Environment Health & Safety initiatives, sustainability programs or other facility related projects • Deal with difficult situations and clients in a calm and professional manner • Cross Train with other Navigators and Workplace Services Coordinators • Parking Management • Access Card Management • Perform Gatekeeper responsibilities; courteously screen each visitor and caller to protect office staff from external threats and maintain confidentiality.
What’s Needed?
• Core competencies Relationship and Interpersonal Skills, Adaptability and Flexibility, Customer Service • 1-3 years’ experience in an office administration role or customer service role • Must have the ability to manage and prioritize across multiple areas and issues • High energy and enthusiastic with a desire to provide an exceptional customer service experience • Demonstrated problem solving skills • Proficiency in Microsoft Office Suite (Word and Excel) is required • Ability to create and innovative effective solutions to challenges • Maintain the integrity of the company brand and protect the company’s reputation in interactions with guests, employees and contractors • Possess keen attention to detail and has the ability to maintain confidentiality at all times • Significant communication skills; written and verbal skills both in-person and on the telephone
Why Should You Choose Manpower?
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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.