Capacity Program Manager

What you will do:

The primary role of the Area Capacity Project manager is to achieve the area capacity by managing the area capacity team hiring and on-boarding process. This role will include leading analysis and defining gaps in the current capacity build process for the assigned areas. Additionally, the Area Capacity Project Manager will support the alignment of needed requests to hire (RTH), coordinate talent acquisition and hiring manager actions, support a positive candidate experience, and support the onboarding process. The ACPM will work closely with the Fire, HVAC, and Security domain leaders to assess changing needs, and provide coaching to hiring managers and support teams. The Program Manager will also lead the area capacity teams in defining, tracking, reporting, and achieving capacity goals.

How you will do it:

• Be part of the Capacity Team, define, develop, and deploy delivery tools and processes required to source, hire, and onboard direct field labor aligned to the assigned areas’ capacity plan.
• Serve as a point person to coordinate sourcing, hiring, and onboarding processed between hiring managers, talent acquisition, HR, L&D, Fleet, IT, and domains.
• Manage governance processes and establish relationships within area, TA, and HR.
• Monitor and report compliance to the capacity strategy
• Evaluate tools, standards, and methodologies for improved capacity results
• Facilitate on-boarding for new direct field labor hires in area(s)
• Own the creation and tracking of talent selection schedule and reporting of capacity progress and performance.
• Tracks and reports on progress of targets to the AGM, Domain, and VP Major Projects and Capacity

What we look for

Required:

• Bachelor’s Degree in Project management, Quality, Continuous Improvement, or equivalent combined education and experience.
• Six (6) years related quality or continuous improvement experience required.
• Experience managing field quality performance including voice of the customer, field data, partnering with functions to prioritize work
• Proficiency in a Windows operating environment, including e-mail and Microsoft Office software.
• Strong interpersonal skills and decision-making ability.
• Effective and professional communication and organization skills.
• Superior change management and negotiation skills.
• Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers. 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.