HVAC O&M Controls Technician (union)

What you will do

Johnson Controls has an exciting opportunity for an HVAC O&M Controls Technician (union) to support the Westchester, NY, area. You will have the chance to repair, install, commission, and service systems (including detailed troubleshooting of systems). You'll get to showcase your excellent customer service skills, always striving for high levels of customer satisfaction through direct, on site, customer interfacing. Do you have a passion for mentoring? Then keep reading, as you will coach mechanical technicians on building automation activities. Project and service documentation are also apart of daily responsibilities.

How you will do it

• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software

• Provides sketches of field changes and discrepancies for engineering corrections and drawings

• Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.

• Manages assigned work to meet professional execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner

• Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on worksites

• May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required

• Mentors and trains mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment

• Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists

• Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. 

• Other duties related to the commissioning and servicing of building controls and facilities management systems as assigned. 

What we look for

Required

• Vocational School four-year program or an Associates degree in electronics, mechanical systems, computer technology, air conditioning or similar field

• 3 years of industry experience and/or 5 years of experience in servicing electronic and or mechanical systems in HVAC 

• Knowledge of HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques

• Effective interpersonal skills to represent Johnson Controls to customers and other outside contacts in an ethical and professional manner  

• Leadership skills to support the activities of mechanics working on non-complex, non-critical building automation equipment on a job site

• PC experience and the ability to program HVAC related software

HIRING HOURLY RANGE: $25.91 USD - $39.12 USD (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.