Junior Account Representative - Complex Security Services

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding internal resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in a Life at Johnson Controls

What you will do 

You will be representing Complex Services, developing and growing business with large existing and new accounts in collaboration with and under the direction of the Senior Account Executive for Complex Services (SAE).

You will be building and maintaining strong relationships, delivering outstanding customer service, developing and growing existing or target customer(s) and initiating and completing sales of Johnson Controls products and services, while providing support to the designated SAE in their sales efforts. Which may include; the development of new sales leads, client solicitation, referrals, proposal preparation and closing of approved contracts. Additionally, this individual provides input such as, relevant market information relating to sales, competition and marketing strategies, vision and goals.

You will support the SAE through day-to-day transactional business including customer meetings, preparation of quotes, surveys, estimating and sales of additional products. Incumbent plays a key role in assisting in resolution of customer billing, monitoring, installation, and other customer issues and challenges.

You will be developing your career path into an Account Executive for Complex Services via mentorship, hard work and demonstrating you can meet quota expectations through sales to targeted and new accounts.

How you will do it 

Developing and managing relationships with

Security consultants and A&E firms

Within the new construction marketplace (GC's, Electricians, Sub-contractors, etc)

Product manufacturers

Internal customers through collaborative efforts Representing the company at trade shows

Individually and in partnership with the sales team and SAE, contact and secure potential new account business and maintain existing business through:

Contacting of corporate accounts both in person and by phone

Contacting existing and new customers on a regular basis

Preparing responses to qualified RFPs

Networking within local associations and societies

Working with Regional Director and SAE, and in collaboration with internal Johnson Controls resources, develop and apply expertise, consultative selling skills, positive relationships and structured marketing and sales plans for target accounts.

Create and maintain sales pipeline with detailed information as to number of potential and qualified prospects/opportunities to maintain sales quota following established guidelines.

Drive wider and deeper account penetration with new and existing accounts through frequent proactive contact, growing and maintaining positive relationships with multiple departments (facilities, loss prevention, IT, finance, and C-level executives) and key decision makers at multiple levels within customer organizations.

Sell integrated solutions to regional named accounts; sales consisting of integrated video surveillance, access control, and other networked applications with an understanding of local codes including applicable labor environment.

Prepares and presents sales presentation & proposal to prospect, identifying features, and translating those features into benefits in a consultative and solution selling manner. Prepare final contract for signature. Post installation follow-up by contacting customer.

Identify prospects and key target executives by position at various levels within target agency or business segment. 

Work with SAE and Regional Director as needed to develop account penetration strategy and tactics.

Independently, and in assistance to the SAE establish call plans and customer follow-up strategies and apply time and territory management techniques. Develop an ambitious methodology for the follow-up of all prospect communication and proposal generation.

Collaborates with Operations and Engineering to ensure that all documentation is communicated accurately and according to the customer's needs.

Independently develop and maintain an in-depth knowledge of Products/services as it relates to customers issues and needs through in-house training, networking and reading/research.

The latest Security System products offered by Complex Services. Develop ability to convey technically complex security systems and applicable services to our clients in a resourceful and eloquent, yet understandable manner.

Conducts physical survey of the premises and identifies the areas of security needs and concerns. 

Assists in design of the security system in accordance with the needs of the prospect, and Johnson Controls standard practices. Add on, amend, and convert customer systems to meet their specific needs.

What we look for 

Required

• College degree is required or equivalent work or military experience

• 2-5 years’ experience as a successful sales representative or support in any professional corporate targeted industry.

• Or college classes and involvement in campus support and organizations that demonstrate your drive to succeed.

• Adhere to current Johnson Controls policies, procedures, products, programs and services.

• Desire to build a career in sales in the Life Safety industry

Preferred

• Bachelor's degree

• Knowledge of the security, IT or other technology sales industry

• Proven consistent ability to meet and exceed quota.

Salary Range: HIRING SALARY RANGE: $54,700-70,400 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Sales Commission Plan that will take into account project, quarterly, and annual margin.  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.