Dispatcher

Heidelberg Materials hiring for Dispatcher jobs in Rockwood, ON, CA

AutoReqId: 19635BR

Pay Class: Salaried Non-Exempt

Minimum Pay Rate: $49,020.00

Maximum Pay Rate: $61,890.00

Department: Distribution

Line of Business: RMC (Ready-Mix Concrete)

Position Type: Full-Time

Job Posting:

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates, and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

The Dispatcher role is based in Cambridge, Ontario and reports directly to the Sr. Dispatch Supervisor.

What you’ll get to do:

• Day-to-day dispatching of a fleet of ready-mix trucks from a network of plants.
• Schedule trucks as required to meet customer orders while maintaining an efficient operation.
• Ensure quality product and timely deliveries to our customers while focusing on the company’s financial and productivity objectives.
• Assist in responding to sales and customer requests, while enhancing customer satisfaction and public relations and fulfilling duties of the job.
• Assist in implementing the company’s value-added product strategy.
• Provide on-job customer support and directing of drivers.
• Perform and support all other duties, as may be assigned from time to time.

Essential Experience and Skills

• Highly computer literate, proficient with MS Office, and databases.
• Experience in resolving problems and dealing with difficult situations.
• Excellent English written and verbal communication skills.
• Demonstrated ability to be self-directed, with minimal supervision.
• Track record of continuous improvement.
• Punctuality, attendance, and dependability is absolutely essential in this role, with the ability and motivation to work some Saturdays.

Preferred Experience and Skills

• Undergraduate’s degree, College Diploma or other post-secondary education.
• Sales or customer focused experience; prior dispatch experience.
• Ready-Mix concrete business or related industry experience a big plus.
• Knowledge of Command Data System, Trimble, and Tracer Net Truck Tracking not required, but very helpful.

Work Environment

• Role operates primarily in an office environment with occasional visits to sites and plants.

What we have to offer

• Comprehensive competitive compensation and benefits package.

Heidelberg Materials is a drug free workplace

No search firms please.

Employer Statement: Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.