Proofing Support Specialist 1

Epsilon hiring for Proofing Support Specialist 1 jobs in Solana Beach, CA, US

Job Description

The Print Quality Control (Proofing) team consists of on-site individuals that are responsible for reviewing a subset of all cadence based communications that are sent out to dealership customers. Print QC is either completed Pre-Production or Post-Production depending on what the specific programs require. They ensure that any issues that could result in customer dissatisfaction are caught prior to print approval being provided (Pre-Production) or on a go-forward basis (Post-Production). If an issue was found, they would coordinate the extraction, correction, and reprocessing with the Lettershop, Program Management, PHQ, & Production Support.

RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• • Perform quality control checks on manually entered data to ensure accuracy on marketing communications.
  • Review marketing communications that Epsilon sends out on behalf of our clients via PDF files.
  • Highlight problems with customer names, formatting, spelling and grammar, and/or marketing offers based on a pre-defined checklist for review by the internal sales, product and/or account teams.
  • Utilize applications to correct information in marketing pieces, as approved by the product/account teams.
  • Coordinate approvals & extractions with off-site fulfillment teams, as required per program
  • Complete reprocessing jobs through internal application, coordinating with production support teams as needed to fulfill special requests
  • Provide assistance to client inquiries on Epsilon Automotive products as it relates to direct mail communications
  • Document client transactions in CRM database
  • Assist in special projects-report generation, testing, research etc. as needed.
  • Provide periodic status updates to management

The above outlines the principal work and responsibilities in the job and does not specify each and every task that might be performed.

QUALIFICATIONS:

• Prior quality control experience is preferred, 1-2 years;
• Proof reading experience is a plus, but not required;
• Knowledge of grammar and proofreading notation required;
• Must have extreme attention to detail;
• Working knowledge of Microsoft Office, including Word, Excel and Outlook required;
• Excellent verbal & written communication skills;
• Excellent time management skills
• Ability to work with extreme deadlines
• Willingness to work extended hours, if needed

Hourly Pay Range: $18.00 - $22.00/hr

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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