GCP Production Support Lead

Cognizant hiring for GCP Production Support Lead jobs in Brooklyn, OH, US

We are seeking a highly skilled Google Cloud Platform Production Support Lead with 10 to 12 years of experience to join our team.

Cognizant’s Enterprise Platform Services (EPS) helps clients across industries reinvent their digital CX, attract and retain an outstanding workforce, engage their partner ecosystems more productively and run their operations and financial organizations more efficiently. As part of the team, you will be working alongside forward-thinking minds, building a simpler, modernized landscape helping customers transform their business, achieve key business goals, and win in the digital economy!

Role: GCP Production Support Lead

Location: Cleveland, Ohio

Experience: 10+ Years

Salary and Other Compensation:

The annual salary for this position is between $110,000/Year to $1250,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Summary

We are looking for GCP SREs who can handle Production support. The job opportunity is for a Production Support Lead who can handle day to day Production issues, troubleshoot problems and fix them as needed. Good knowledge of ITIL will be helpful. This position will also include Incident Management, Problem Management, Change and Knowledge Management, managing onshore offshore teams. Should be able to handle client queries and be the front face of application support