Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico.
We are currently seeking a determined and dynamicData Entry Specialist. (*We are only seeking candidates who reside in the Eastern Time Zone.)
What you’ll do:
In this role, you are comfortable:
- Support Brinks Home Security dealer network by processing new install, termination and data change requests timely and accurately
- Process internal department requests that originate from database action queues, to accurately update information on customer accounts
- Research and verify police, fire, medical and guard response jurisdiction for customer accounts
- Answer dealer and internal calls related to data changes
- Verify all requests are compliant with Brinks Home Security and Alarm Industry standards
- Process large scale data change requests resulting from bulk account acquisitions
- Work with internal departments to research procedures, identify data integrity gaps and make recommendations to solve persistent issues
- Participate in testing and provide feedback on procedure and application enhancements
- Organize, file, and distribute forms received via fax, email, mail and phone to maintain steady workflow
- Prepare dealer correspondence and communications
- Use exception reporting to validate account changes
What you bring to the table:
- Ability to work independently and resolve medium to complex tasks with minimal supervision
- Excellent written and oral communication
- Excellent attendance and performance records
- Type Speed 50 WPM without errors
- Knowledge of alarm industry preferred
- One year experience in a data entry role required
- Intermediate knowledge of Microsoft Office
What we offer:
Medical, Dental, 401K, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity leave, Employee Referral Program, and tuition reimbursement
What we stand for:
- Service Through Purpose
- Security In Every Detail
- Always Available
- Relentless Standard of Care
- Collective Success
For more information about our core values and beliefs, visit https://brinkshome.com/sustainability.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state orlocal laws.
Brinks Home complies with all applicable local, state, and federal guidance on COVID-19. You may be required to provide proof of vaccination status or exemption upon hire.
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