Senior Business Consultant

ADP hiring for Senior Business Consultant jobs in Mulgrave VIC, AU

Position Title: Senior Business Consultant, ANZ

Reporting Line

Direct: Business Consulting Director, APAC

Indirect: Vice President Sales ANZ

Position Purpose:

To deliver effective presales consulting services and support to the ADP Sales team and prospective MNC clients within Australia and New Zealand. Including, but not limited to, determining requirements, mapping a client's current and future end-to-end state (Payroll, HCM, and Time Management), solving for integration, and conducting solution demonstrations.

Key Responsibilities:

1. Be the primary support role for the ANZ MNC Sales effort:

• Provide/lead/coordinate Business Consulting resources in mid-market to enterprise engagements:

O Analyse and document client requirements (HR, Payroll and Time Management)

O Map out a client's end-to-end state including integration requirements

O Assist in the qualification of opportunities

O Arrange and lead face-to-face demonstrations, and remote/webinar demos as necessary (across all solutions)

O Coordinate and respond to Requests for Information/Proposal/Quotation

O Craft and assemble documentation including end-to-end schematics

• Provide subject matter expertise and business insights based on deep experience
• Describe for clients, using storytelling techniques, the breadth of business requirements in a collective Payroll/Time Management/HCM context:

O Articulate a desired end-to-end posture for business processes in this narrative

O Connect ADP's services with the story arc at a macro level and drive client engagement

• Deliver detailed presentations of ADP's services, and their value and benefits, to operational and C-suite audiences:

O Challenge clients on processes and practises, as appropriate.

• Leverage available ADP tools e.g., online & offline demos, video recordings, Responsive, etc. for maximum effect in presales engagements.

2. Be ANZ Sales' focal point for ADP solution expertise, competitive intelligence, and market knowledge:

• Be the liaison for Sales and Business Consulting teams into Product and Service divisions of ADP
• Be the Trusted Advisor, understanding and acting on trends in the external environment
• Keep abreast of legislation, and market & technology advancements, relating to Payroll/Time Management/HCM and business process outsourcing:

O Be a thought leader on strategy and industry topics to Sales associates and the BC team

O Identify industry trends and topics for potential inclusion in ADP's Sales story

• Collaborate with Business Consulting colleagues to promote internal knowledge transfer.

1. Be a conduit to APLs, Domain Specialists, and ADP Product for market needs & client requirements:

• Provide domain expertise to support new product initiatives/solutions
• Engage Sales and appropriate ADP groups to facilitate feedback of market needs.

Experience

• Five-to-eight years' experience in an enterprise Payroll, Time Management, or HCM Consultant role
• Sound technical background with enterprise Payroll, HCM, and Time Management
• Exposure and experience in complex enterprise Payroll, HCM, and Time Management sales engagements
• Proven ability in formulating responses to RFIs/RFPs/RFQs
• Strong writing skills: effective use of grammar, appropriate phrasing, and clear messaging
• Effective multi-year involvement in on-site and remote presentations to operational and C-suite audiences
• Repeated, successful communication of end-to-end process landscapes in a Payroll/Time/HCM context
• Authoritative capability to align client needs with vendor's story and drive engagement
• Lengthy collaboration with operational leads; e.g. Implementation, Service, Product, Security.
• Demonstrated ability to describe and promote market requirements to internal teams
• Well-established expertise in progressing I.T product initiatives.

Qualifications / Certifications

• Appropriate tertiary level education or equivalent industry experience

Skills:

• Business analysis
• Enterprise Payroll landscape
• Enterprise Time Management landscape
• Enterprise HCM landscape
• Written and verbal communication
• Implementation methodologies
• Cloud BPO services
• Presentation delivery storytelling ability
• Teamwork focus
• Sales methodologies
• Business process improvement
• Microsoft Office, Project and Vision

Key Stakeholders

Business Consulting Director, APAC

Vice President Sales ANZ

Sales Director, Enterprise Solutions ANZ

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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