Senior Functional Consultant

ADP hiring for Senior Functional Consultant jobs in Cheadle, England, GB

Job Title: Senior Functional Consultant - TLM

Location: Cheadle/ Staines

Reports to: Implementation Team Manager

Key Responsibilities:

• Be a subject matter expert in ADP time and labour processes and products
• To project manage and implement client business on ADP's Time and Labor solutions to meet both client and company requirements in an agreed and timely manner
• Provide consultancy to the client in the analysis of the business offer
• Perform project management, planning and analyse client requirements
• Assist in creating the functional design (where appropriate), manage application configuration, data conversion, monitor project progress and perform system testing
• Ensure completion and sign off of project to agreed success criteria
• Act as project lead and share knowledge across matrix project teams as required
• Engage in ADP's continuous improvement programme

Key Duties / Tasks:

• Using Client Analysis documentation, clarify and confirm client requirements to ensure database programming meets the client's time and attendance requirements
• Identify problems, assess impact, and determine solution
• Follow TLM software/implementation setup and programming guidelines
• Undertake, co-ordinate and reconcile the migration of client data between third party systems and ADP software by agreed guidelines
• Assist client with installation and configuration of time collection devices
• Conduct parallel/test processing with the client; review all procedures, adjust program rules if necessary
• Assist in first live processing runs
• Where necessary, undertake configuration of links between time and attendance and ADP/third party payroll solutions
• Meet or exceed sales order target live dates ensuring project scope is delivered as planned
• Create, maintain and provide implementation project schedule/timeline for client and structure to target live achievement dates.
• Co-ordinate and register client for product training
• Update Implementation Management and key stakeholders on progress of projects, highlighting order backlog and escalating appropriate risks and issues
• Maintain timely and accurate records of all client visits and implementation activity
• As required conduct on-site training work with sales and ADP project managers to maximise client satisfaction and TLM business results
• Work with third party project managers where appropriate
• Obtain and log all relevant sign off documentation as per implementation and audit guidelines
• Ensure relevant ADP departments are kept informed as and when accounts go live as per agreed guidelines
• Ensure that all additional revenue generated from the account during implementation is logged with the relevant department for billing
• Keep up to date with new product rollouts and existing product enhancements
• Perform client follow up visits as required
• Lead and input into SME and BPI meetings and support with business readiness

Requirements: Knowledge required:

• Knowledge of TLM systems and Microsoft Office Suite is essential
• A good understanding of ADP iHCM payroll and its integration is desirable

Skills Required:

• Must be able to demonstrate the following competencies:
• Project Management
• Ability to work under time constraints essential
• Innovation and problem solving
• Financial and commercial awareness
• Communication and influencing
• Leadership, teamwork and cooperation
• Results orientation
• Flexibility and organisational commitment
• Service oriented aptitude with good written and verbal communication skills
• Ability to prepare and conduct formal presentations

Education and Experience:

• Previous experience managing and working directly with clients performing an implementation or consulting role (essential)

Other:

• The post holder will frequently be required to travel to client locations throughout the UK and may occasionally be expected to stay overnight where relevant.
• This role will involve a mixture of both office and field based work.

We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as a world-wide leader of business outsourcing solutions.

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