Clinical Specialist, CRM - Palo Alto, CA

ABOUT DIVISION

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

WHAT WE OFFER

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

WHAT YOU’LL DO

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products. 

• Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis.  Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.
• Provides additional back-up support to CRM Sales Representatives

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.  Requires ability to become certified onCRM products.
• A minimum of 2 years increasingly responsible experience in thecardiac pacingand related industries.
• Demonstrated knowledge of cardiology, electro-physiology, orcardiac electro-physiology procedures. 
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrated advanced knowledge ofcardiac pacingsystems is also necessary. 
• Must applyengineering skillsand abilities to interpret and solve complexclinicalproblems.
• Must have comprehensive written andverbal communication, interpersonal, presentation,analytical,organizational skills, and theability to meet deadlines.
• Must have the ability to concentrate on detail and work independently. 
• Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
• Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing,databases, authoring programs, etc., to developpresentation materials.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.  If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Preferred:

• Must be able to take rotational on-call schedule: supporting duties beyond business hours during on-call shifts
• Must be able to work flexible hours and complete extensive training program

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com
 

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.