Shipment Management Associate

Ryder System hiring for Shipment Management Associate jobs in Novi, MI, US

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The physical work location for this role is located in Novi, MI 48377. The Shipment Management Associate position is a HYBRID role and you must be able to report to the Novi office three days a week to be considered for this position

MOVE YOUR CAREER FORWARD WITH RYDER!

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

If you are a quick learner, open-minded, detail oriented and reliable apply now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

As part of the Ryder team, the Shipment Management Associate will handle various tasks supporting Ryder’s Transportation Management business vertical. The ideal candidate for this entry-level position would be a detail-oriented problem solver that is able to learn quickly in a fast-paced work environment. We are seeking reliable, self-motivated, dedicated and passionate individuals who can work within the guidelines and processes put in place by Ryder’s leadership team while being flexible and open to change.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training to help you succeed in our fast-paced environment and continue your professional development.
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace of mind that comes with working for a World-Class Fortune 500 organization that has been in business for over 90 years with over 42,800 employees worldwide.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the professional and front-line representative of the Shipment Management organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!

Essential Functions

• Technical Support of Shipment Management Operations.Provide tactical front-line support for all on-site logistic activities and act as a front-line problem solver.
• Provide superior customer service through direct and daily customer interactions.Active communication (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner.
• Provide support for peers in key operational decisions and non-typical requests to support customers' business needs.
• Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods.
• Manage a variety of account specific and site wide tactical and strategic projects with the Transportation Management business vertical.

Additional Responsibilities

• The Shipment Management Associate may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone and remote equipment.
• Performs other duties as assigned.

Skills and Abilities

• Ability to represent Ryder with external constituents.
• Represent Ryder Shipment Management Services in a professional manner to internal and external parties.
• Ability to build strong customer relationships through consistent and reliable communication.
• Demonstrate a passion for customer service and problem solving in a fast-paced and constantly changing business environment.
• Direct customer interface (internal/external) on all customer related issues.
• Display effective leadership skills.
• Strong verbal and written communication.
• Ability to work independently and as a member of a team.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.

Qualifications

• H.S. diploma/GED required
• Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
• Two (2) years or more direct Transportation or Logistics work experience required

Travel ​

None

DOT Regulated

No

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Job Category: Supply Chain

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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