Case Manager Medical Services

Rosecrance hiring for Case Manager Medical Services jobs in Loves Park, IL, US

Position Purpose: Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The Medical Services Team provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, medication monitoring, attends meetings, Q.I. and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Qualifications/Basic Job Requirements:

• Bachelor’s Degree with minimum two years’ experience in mental health.
• Demonstrated education, training or experience in the mental health services
• MHP designation
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational and computer skills
• Self-Starter with ability to work independently and with a team
• Skilled in conducting individual, family and group counseling, case management
• Ability to present and coordinate lectures for clients, families, staff or community resources
• Valid driver’s license

Essential Responsibilities:

• Staff will manage client episodes including opening client to physicians services
• Staff will complete pending closures to physicians services episodes and will provide outgoing communication to the client with supporting documentation
• Staff will provide clients with community health and wellness resources, including outside providers, resources and/or Rosecrance partners.
• Staff will provide information for a variety of resources related to physical, mental and material needs.
• Staff will obtain any 3^rd party medical documentation including laboratory work, imaging, and medication lists; including any 3^rd party psychiatric hospitalization discharge information.
• Staff will assist with scheduling clients for psychiatric services on an as needed basis
• Staff will maintain schedule for medication assisted treatment provider independently and within the timeframe set by provider
• Staff will refer clients to outside providers as appropriate with direction from provider or direct care and nursing staff (e.g.: developmental testing, autism testing, psychological evaluation referral, and medical provider referral).
• Staff to preliminarily complete requested medical paperwork including interim relief, FLMA, disability and/or benefit documentation to be forwarded to provider
• Assisting with other duties as assigned (e.g.: urine drug screening, client and/or family education, coordination with outside pharmacies for access to medications).
• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Ability to be self-motivated, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Skills to adapt verbal and written communication to the language and style of the client and their family.
• Complete all necessary documentation within the appropriate time lines.
• Ability to maintain communications with all staff.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.
• Serve as a member of the clinical team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.