Team Leader Medical Asst - Located in Rockford, IL

Rosecrance hiring for Team Leader Medical Asst - Located in Rockford, IL jobs in Esmond, IL, US

Let’s change lives together. 

Join a purpose-driven community of champions.

Qualifications/Basic Job Requirements:

As a working supervisor, directly supervise medical assistants on various shifts of the Residential and Health Center Units. Act as point person for questions and problem solving of client health needs and work as a part of the leadership team to provide continuity of services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. The team leader will also complete documentation within specified time frames, provide training, quality assurance, staff supervision, administration, and attend required meetings. Participate as a team member in the delivery and support of health services to clients and their families and to facilitate the issues of recovery into their daily living situations.

• High School diploma or GED
• Possess CMA, EMT or CAN certificate with 2+years of experience in supervising a team in a social service setting.
• Ability to motivate and problem solve with staff to carry out their essential responsibilities.
• Ability to work with people from diverse backgrounds and personalities.
• Skills to adapt verbal and written communication to the language style of the client and/or their family.
• Ability to coordinate services from a variety of community resources.
• Good keyboarding skills and understanding of Microsoft Office Suite, ability to learn new computer programs easily.
• Positive demeanor, empathetic and calm.
• Valid driver’s license
• Ability to coordinate and motivate staff to achieve recovery orientated expectations.
• Optimistic, highly organized, flexible, enthusiastic, and outgoing
• CPR training or complete within three months

Essential Responsibilities:

1. Work hours prescribed by the Nurse Manager and senior leadership as well as any additional hours deemed necessary for the responsibilities assigned.
2. Oversee, manage, and monitor essential duties of the team.
3. Ensure compliance with schedules at each unit.
4. Act as point person for communication and coordination with on-call staff.
5. Act as a liaison to supervisors on client and staffing issues.
6. Provide staff with supervision, mentoring, feedback and evaluation.
7. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
8. Ensure that client service records are maintained consistent with SUPR, TJC and Medicaid regulations.
9. Read all logs and obtain pertinent information from staff of previous shifts, counselors, etc.
10. Ensure accuracy of Program/Unit Census and confirmation of Bed Capacity
11. Oversee the neatness of the unit and the proper use of the equipment and supplies and inform the proper person when supplies or repairs are indicated.
12. Serve as a member of the Leadership Team and participate in all team meetings and activities.
13. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
14. Deliver exceptional customer service consistently to every customer.
15. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
16. Assume other related responsibilities as assigned by management.

Job Type: Full-time

Pay: Based on education, experience and credentials

Schedule: 8 hour shifts - Monday -Friday 8:30am-5:00pm  

Work Location: Rosecrance Harrison Campus – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan and certain facilities offering an on-site gym

About Us

Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

Health and Safety

Enjoy a safe and healthy work environment! As a federally funded company, Rosecrance operates under multiple licenses and accreditation agencies, requiring strict adherence to their respective laws and policies concerning employee health and safety requirements. Compliance with the company's health policies is a condition of employment.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.