Patient Svc Representative Whiteside Pediatrics

Mercy hiring for Patient Svc Representative Whiteside Pediatrics jobs in Springfield, MO, US

Front Desk

Monday, Thursday, & Friday, 8a-5p, Part Time- 24/hrs

Mercy Clinic Whiteside- Pediatrics

Springfield, MO

Key Benefits:

• Tuition reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible dependent care FSA
• Paid parental leave for new parents
• 401K with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth

Overview:

There are 9 providers and this office is very busy. Need someone friendly, energetic, able to multi-task and likes working with the public.

Greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. All duties, responsibilities and qualifications documented in this job description/evaluation form are subject to reasonable accommodation. This job description/evaluation is not to be construed as a detailed statement of duties, responsibilities requirements. Employees of Mercy Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures.

Qualifications:

• Education:
  • Medical office training beneficial.
  • Education necessary to communicate effectively in written and verbal form.
  • Knowledge of business office procedures, medical terminology and insurance procedures beneficial.
  • Must have computer knowledge, typing skills and knowledge of basic math.
• Experience: One year experience in a clinic setting beneficial or two years in a public contact position.
  • Prefers medical office experience but not required.
• Certifications: CPR certification beneficial.
• Other: Skills, Knowledge, and Abilities:
  • Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
  • Ability to read, understand and follow written and oral instruction.
  • Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems.
  • Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload.
  • Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public.
  • Equipment Used: Must be able to operate multi-line telephone, fax, copy machine, computer and calculator.

What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

PSR/Medical Receptionist- Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller,No experience, medical office, health care, healthcare, administrative assistant, $15, M-F, 8-5, Days, no holidays, no weekends, PTO, Benefits, ESB, 401k, specialty, account, coordinator, surgery,