Technical Engineer

Meijer hiring for Technical Engineer jobs in Grand Rapids, MI, US

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Care.com/back-up care assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

This position is responsible for engineering and/or analytical tasks and activities associated with areas within their assigned function (e.g. UNIX, Windows, Network Management, Middleware, Mainframe), with the majority of time spent on design, development and analysis activities. Performs complex tasks relating to assigned areas including small to large projects, software and hardware installation and configuration, problem resolution and performance tuning.

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What You'll Be Doing:

• Assists in designs for assigned technologies, based on direction set by strategy, architecture and customers.Implements identified solutions, making suggestions to ensure a cost-effective and efficient infrastructure environment to provide the resources essential to enterprise operations.
• Familiar with and able to install and maintain associated hardware and software, as applicable; troubleshoots, maintains, upgrades, and provides solutions to hardware/software problems; alerts management, Help Desk team, and other IT groups when issues or problems arise; minimizes client productivity loss caused by technology outages, and provides necessary infrastructure for clients to meet their business needs.
• Identifies opportunities for improving service efficiency and effectiveness. Participates in IT initiatives to address service issues. Keeps abreast of technical aspects of the computing environment. Develops a working knowledge of department specific applications. Attends seminars and other educational opportunities, seeks out insight and on-the-job training from senior engineers and other internal and external resources.
• Ability to work with multiple managed-service providers both for completion of daily duties as well as troubleshooting support issues.
• Strives continuously to improve client support and identifies opportunities and recommends solutions for improving service efficiency and effectiveness while developing a working knowledge of department specific applications.
• Carries out field operations (all Meijer locations) as required.
• Performs activities in accordance with standards, guidelines, and processes including planning support for individual technical projects, both waterfall and agile.
• Understands Help Desk policies/procedures and acts as a liaison to Help Desk staff.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring With You (Qualifications):

• Bachelor's or equivalent.
• Prefer experience in IT infrastructure environments supporting similar technologies and services.
• Prefer experience in technical services for hardware/software engineering and production support of the areas of responsibility listed above.
• Certifications related to assigned area(s) of technology a plus.
• Some experience with small to large projects in a cross functional environment.
• Experience in multi-platform environments.
• Ability to work in an agile environment including planning, user story creation, and maintaining status of cards.
• Basic understanding of distributed systems architecture and general knowledge of multiple technical disciplines including PC workstations (configuration and connectivity), network file servers, applicable software and troubleshooting techniques.
• Technical knowledge and aptitude in assigned technologies, able to work on and support these technologies independently.
• Ability to understand and assist in solving cross-functional problems that span multiple areas of technology.
• Ability to effectively communicate with a broad base of end-users including technical and non-technical communication skills.
• Strong technical and non-technical communication skills.
• Ability to effectively adapt to rapidly changing technology and apply it to business needs.
• Ability to identify user requirements and aid in problem resolution with supervision; good customer service and communication skills.
• Good judgment and analytical skills; as well as follow up and organizational skills.
• Solid knowledge of engineering the following as applicable to assigned area.