Our client is looking for a Customer Service Representative. They are looking for Customer Service or Call Center skills that will match successfully with the organization. Customer Service Location: Sacramento Hours: Monday - Friday 8am- 5pm Pay: $19.65 an hour Job Details: • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller/visitor • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing work orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments and complaints after calls and/or visits • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support. • foster ongoing relationships by resolving any issues quickly Requirements: High School Diploma or GED 1-2 years of work experience Customer Service Assessment
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About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.