Federal EEO Case Manager

Leidos hiring for Federal EEO Case Manager jobs in Mount Rainier, MD, US

Description

The NISC IV program within the Leidos Digital Modernization team is seeking a Case Manager to use their excellent communications skills to support senior Human Resource executives at the Federal Aviation Administration (FAA).In this Case Manager’s role, you will provide support to Leidos and the FAA in managing and overseeing the timely execution of internal and external tasks for the customer. This position will require a high degree of organization, prior case management experience, and familiarity with addressing federal Equal Employment Opportunity (EEO) claims.As a liaison for the executive office, the Case Manager will require a high degree of professionalism. The tasks are often time sensitive and involve direct contact with executive level personnel and their staff.

Primary Responsibilities:

• Use excellent communications skills, strong managerial and interpersonal skills (both oral & written) to thrive in a team-oriented atmosphere.
• Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements.
• Research or implement best business practices within and outside the organization, collecting and analyzing process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost.
• Perform research and advise the management team in taking action on sensitive personnel actions.
• Support the program with editing, creating, processing, and coordinating the composition of products for hardcopy and electronic publication and dissemination.  This work includes editing, proofreading, formatting, creating graphics, and providing quality control for the publication of analytic and finished products (including briefing books) for senior policymakers. 
• Lead document production efforts, prepare concepts for customer review, produce final content, coordinate with stakeholders, ensure quality control, and prepare and deliver digital files for final hard copy or soft copy output. 
• Serve as the technical resource for reports, presentations, talking points, speeches, and provide alternative approaches and mediums for executive consideration.
• Organize, define, clarify, and communicate customers' requirements and coordinate with customers to translate vision and conceptual ideas into written products.   
• Design visual content to communicate messages via email messages, KSN Pages, or other channels.
• Establish and/or utilize control procedures to maintain status of actions and to ensuring deadlines are met Independently review correspondence for grammar, punctuation, format, and content for executive level signature.
• Make recommendations for format and display of data in support of assigned tasks and/or to improve work processes.
• Collaborate with executives to create and maintain executive office standard operating procedures and shared drive electronic filing system.
• Organize complex meetings both internally and schedule, reserve conference facilities/rooms, document attendance, and distribute associated meeting materials 
• Prepare and distribute read-ahead materials and agendas for meetings. 
• Apply experience and knowledge of office automation and software programs to prepare, track, and route correspondence and reports.

Basic Qualifications:

• BA degree and 8 – 12 years of prior relevant experience or Master’s with 6 – 10 years of prior relevant experience.
• Outstanding verbal and written communication skills while thriving in deadline-driven, fast-paced environment.
• Strong MS Office Suite especially PowerPoint.
• Strong time-management skills.
• Ability to efficiently plan, provide for contingencies, balance competing demands, adapt to change, and remain focused to deliver results.

Preferred Qualifications:

• Prior experience in managing EEO cases for a federal agency is preferred

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.