Description
Leidos is seeking a Sr. Endpoint Architect to join our Defense Enclave Services team for our customer at Ft. Meade, MD; however, this position can support a hybrid work/telework weekly schedule.
PROGRAM SUMMARY:Defense Enclave Services (DES) is a 10-year program focused on the consolidation of common IT services into a single service provider (SSP) framework led by the Defense Information Systems Agency (DISA). The program involves a wide range of networks and services for more than 370,000 end-users spanning all Department of Defense (DoD) agencies and field activities (DAFAs) in the U.S. and abroad.
CLEARANCE REQUIREMENT:•Currently possess or are eligible to obtain and maintain a DoD Secret security clearance. (US Citizenship required)
PRIMARY RESPONSIBILITIES:•Develop and implement End Point Workplans. •Develop and implement strategies that enable End Point automation and optimization. •Develop End user experience optimization strategy that is enabled by real time UX Data, human-centered design, and seamless customer interface management. •Assist with cultural change as Defense Agencies and Field Activities enter into DES, isolating, identifying, and mitigating potential training needs to foster better use of available capabilities and using Design Thinking to inject experience/human-centered design perspectives into development activities. •Apply CX/UX techniques, such as shift-left automation, to reduce touch labor and empower users •Incorporates customer ease of use and user convenience services, such as “genius” bars and kiosks. •Provide education and technical training on new capabilities, processes, or products introduced through digital transformation projects. •Create and implements mission readiness certifications for staff that are specific to DES phases (transition, legacy Operations and Maintenance [O&M], survey/migration, sustainment, and innovation) to increase standardization, reduce risk, and increase user satisfaction. •Collaborate with customers to understand their mission and vision as well as end-user requirements and needs •Work with other internal technical experts and teammates to ensure AI Operations are incorporated into program technical roadmaps and data transformation needs are used to help prioritize work.
BASIC QUALIFICATIONS:•Bachelor’s degree and 12+ years of relevant experience; additional years of experience may be substituted in lieu of a degree.•Experience developing endpoint optimization roadmaps. •Demonstrated experience with endpoint technologies to include Microsoft product suite. •Excellent communication and customer engagement skills.
PREFERRED QUALIFICATIONS: •Master’s Degree in Engineering, Information Technology, or related field.
DISADES
External Referral Eligible
Original Posting Date:2024-04-16While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $122,200.00 - $220,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.