Data Center System Administrator

Leidos hiring for Data Center System Administrator jobs in Accokeek, MD, US

Description

The Mission: Leidos is seeking a mid-level System Administrator to maintain a large enterprise IT contract for the DOD. The Data Center System Administrator will support data center operations. The System Administrator will provide installation, maintenance, and decommission support for all equipment within the data center to include; rack, stack and cable new servers, inventory new and existing assets, conduct power distribution assessments, assist remote administrators with resolving incidents impacting physical servers, ensure power delivery is optimal, and in the event of a power failure, that backup systems properly engaged, and decommission server in accordance with customers policies and procedures. Additionally, they may be required to assist with implementation and support of hybrid-cloud infrastructure to promote the customer’s evolving requirements. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.

Why Leidos?

• Leidos Life promotes excellent work-life balance.  You can make an impact and have time for your well-being.
• Leidos offers many opportunities for career development and advancement.
• Learn more about the benefits we offer: https://www.leidos.com/careers/pay-benefits.

Successful candidates must possess the following skills:

• Be able to work with and employ rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, coldaisle/hot aisle containment, and standards for fire suppression, security and safety.
• Provide support for implementation, troubleshooting, maintenance, and decommission of physical equipment. Rapidly distinguish between isolated server problems, network outages, and power/cooling issues that impact enterprise services.  
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Develop solutions to complex technical issues.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.  
• Support customer requirements in a 24/7/365 environment.
• Support additional data centers in the local area on an as needed, customer requested basis
• Update operations and maintenance documentation for 24/7/365 IT watch personnel.

Basic Qualifications

• Experience with interacting with customers to handle service inquiries and problems.
• Experience working in a data center environment.
• Knowledge of data center standards and best practices.
• Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.
• Experience with Tier 2 system administration. 
• Experience troubleshooting issues in a growing environment.
• Time management skills.
• Strong oral and written communications skills.
• Track record of working effectively within a team, and lead peers toward improved processes and results.
• Experience monitoring environmental sensors and determining issues prior to impact to systems
• Experience with support ticket management systems such as Service Now.  
• DoD 8570.11- IAT Level II certification (Security+ CE, CCNA-Security, GSEC) or higher level IAT Certification.

Clearance:

• Due to the nature of the government contracts we support, US Citizenship is required.
• TS/SCI with Poly required for Position or TS/SCI and willingness to obtain and maintain a specific polygraph.

Education:

• Bachelor's with 6 years of relevant experience, Masters degree with 4 years
• Education equivalency of Associate’s with 8 years of related experience or High School Diploma with 10 years of related experience can be used in lieu of Bachelor’s degree.
• Travel:
• Must be willing to travel within the local area, and up to 10% travel to remote site data centers to support major installation or upgrade projects. 
   

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.