Description
Leidos Health Solutions has an opening for a Public Health Client Engagement Director (CED).
Position is based in Atlanta, GA. Travel is expected as there are multiple office locations included in this organization.
The CED is responsible for establishing, strengthening, and advancing trusted relationships with the Centers for Disease Control and Prevention (CDC) and other Department of Health & Human Services (HHS) Operating Divisions (OpDivs), such as Food & Drug Administration (FDA) and Administration for Strategic Preparedness & Response (ASPR). The CED will support growth of Leidos business within HHS and act as a customer advocate to ensure that Leidos solutions bring value to our HHS customers. The CED must have extensive career experience and recognized credentials supporting CDC and other HHS OpDivs.
The ideal candidate will have a vibrant and sustained network, strong relationship building skills and must be familiar with the HHS & Agency CIOs, and leadership, and the ability to exchange information and ideas with influencers and decision-makers supporting CDC and HHS OpDivs’ strategies, plans and programs.
Position Description
The Client Engagement Director is responsible for building relationships between Leidos and customers and will provide multi-faceted operational, business growth, and strategic development support to the Division. This candidate should have an entrepreneurial spirit, relevant HHS agency experience, strong relationship management skills and proven track record of bringing key stakeholders together to build and sustain a culture of excellence in operational and business growth.
In this role, the candidate will focus on strategic partnerships for designated customers for the wide range of capabilities offered by Leidos. Responsibilities include but are not limited to the following:
Develop strategic and tactical plans to support client engagement and growth.
Identify and engage with key influencers and decision-makers at all levels of the client organization; develop and maintain customer intimacy with mid and senior level leaders.
Collaborate with key Leidos executives to generate and develop ideas and pursue opportunities for growth.
Provide direction and leadership on the Division’s strategy-to-action plans and assist the Division in achieving key milestones to accomplish goals and impact growth.
Identify, qualify, and support capture and closure on business opportunities in collaboration with business and capture teams.
Serve as a customer advocate by helping to identify mission needs and represent the customer perspective.
Market the full range of corporate capabilities.
Perform market research to include customer preferences, competitive analysis, and incumbent contractor strengths and weaknesses.
Act as a subject matter expert in the community with a demonstrated ability to discuss and explain differentiated capabilities in Leidos programs, plans, and positions on key areas related to CDC and other HHS OpDivs.
Basic Qualifications:
Bachelor’s degree or equivalent with 15+ years extensive professional knowledge with progressive leadership experience. MBA preferred.
10+ years’ direct work experience and/or contracting experience with an in-depth understanding of CDC and other HHS OpDivs.
Relevant Subject Matter Expert (SME) in the HHS and Health & Human Services communities.
Minimum Qualifications:
Demonstrable ability to leverage pre-existing network of clients or contacts.
Prior experience of collaboration efforts outside the organization.
Poised, exceptional executive presence and highly articulate.
Proven ability to positively influence change at different levels of the organization.
Preferred Qualifications:
Master’s Degree preferred in business administration or within health-related field.
Experience directing a distributed team, managing multiple customers, programs, and projects as one collective business.
Experience in relationship building that increases market penetration and leads to increased opportunities with new and existing clients.
Demonstrated ability to manage and grow all aspects of a business area successfully including customers, people, programs, financials, and new business over multiple years.
Demonstrated ability to effectively collaborate and work with supporting functions and other delivery organizations for win/win results.
Experience with breaking into new accounts / customers through effective capture tactics.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:12/11/2023While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.