Principal UX/UI Designer

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

Our belief is that great companies are powered by great people and led by inspired leaders; individuals who are authentic, who embrace new ideas, share a mutual respect for each other and do what’s right for their communities.  Every day, we focus on our common goal of improving lives around the world. And we do this by working together and applying deep technical expertise to help our customers solve pressing challenges, with a collective passion to make an impact.

What you will do

We are looking for a Principal UX/UI Designer to deliver solutions for real world problems within the Security Products to transform our customers’ experiences. This is a key leadership role being part of a global, high performing, agile, and innovative team intent on delivering the best user experience to our global customers across both direct & indirect channels. In this role you will translate UX strategies and roadmaps into solutions and apply design vision and direction to drive execution to the committed vision and goals.

As a Principal UX/UI Designer your typical day will include:

• Working alongside R&D team, product management, engineering team to define and build potential solution.

• Validate design concepts at various stage, including working prototypes throughout the design process.

• Lead others and explore new concept along the way in design scoping work.

• Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype.

How you will do it

• Lead and evangelize a best in class UX/UI vision across Security Products

• Strategize and drive research-led, user-centered experiences​ with global perspectives on creative work, ​ establishing the benchmark for what best customer enablement platform looks like

• Support and facilitate customer engagement sessions as needed

• Design and propose innovating solutions for variety of user experience challenges.

• Guide conceptual designs through to launch and optimizing post-launch for positive end-user feedback & adoption

• Drive the development and delivery of design including Competitive Analysis, Value Proposition, Positioning and Collateral Development

• Develop and maintain user interface specifications.

• Effectively presenting design work to stakeholders and leadership for review and feedback.

• Provide leadership, direction, and mentorship for a team of UX Designers; lead creative and holistic thinking across diverse functions, technology platforms and devices,

• Innovate, learn and leverage new technologies.

• Create a flexible culture across the UX team to accommodate the changing needs and expectations of the program that’s in SAFe Agile

What we look for

• Ability to work on site 3 days per week.

• 6+ years of design experience as UX designer, interaction designer, product designer or similar role.

• Experience in best practices for native mobile, touch, voice and web-based information system design.

• Excellent communication, analytical and presentation skills to communicate complex concepts clearly.

• Ability to conduct design review cycle and scoping work accurately.

• Strong knowledge of usability principles and techniques.

• Demonstrable track record of building prototype to final product experience and acquiring user data using usability studies, user interviews.

• Sample of work or online portfolio demonstrating experience creating user-focused design solution.

• Experience with variety of design tools, rapid prototyping tools.

• Understanding and ability to prototype in HTML, JavaScript and CSS etc. is a plus.

• Domain Knowledge in Electronic Security such as Video Surveillance and Access Control is a plus.

• Bachelor’s degree in design, human-computer interaction (HCI) and work-related experience.

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