Life Safety Service Representative, Electronic

• Work with other sales, technical, design engineering, service, support, and management to meet customer needs 

• Assume Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction. 

• Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques. 

• Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings. 

• Conduct building surveys to support the development of estimates. 

• Develop and maintain an active proposal backlog that will support achieving the designated sales plan. 

• Develop financial justifications, prepare proposals, make presentations, and perform vital follow-up for successful closing of the sales. 

• Close sales to meet or exceed sales plan objectives. 

• Investigate and resolve customer problems regarding delivery dates, billings, financing and other related matters. 

• Maintain established accounts through regular customer contact in pursuit of additional sales. 

• Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory. 

• Maintain accurate and complete records of all sales related activities 

What we look for   

 Required   

• Highly Self-motivated and success driven 

• High energy level with a focus toward customers and a strong desire to succeed. 

• High degree of self-discipline.   

• Strong written and oral communication.    

• Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.    

• Ability to obtain appropriate licenses required by national, state and local codes.    

• Minimum two years, successful sales or technical experience with fire alarms, security control, and monitoring or similar industry. Or equivalent technical experience and/or education.     

Preferred   

• Bachelor’s degree in Marketing, Business, or Engineering preferred.    

• Ability to obtain NICET certification within the first 12 months of employment   

• Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.    

• Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred.  

• Experience working with electrical contractors, ability to read blueprints and wiring diagrams highly desirable.