Data Integrity Administrator

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We have an opportunity for a Data Integrity Administrator to join our Auckland team! In this role we are seeking a standout individual with confidence, energy, and enthusiasm to be a vital link between our customers and the Fire business units. 

At Wormald, we have a strong, stable and supportive team culture, and we’re passionate about what we do – Fire Protection!

We are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 130 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

What we offer:

• Competitive salary package

• Excellent team culture

• Ongoing training and opportunities for professional development and upskilling

What you will do:

• Provide first class administration support in a fast paced and dynamic environment

• Provide direct support for the execution of day-to-day functions in the invoicing and data entry

How you will do it: 

• Provide customer centric admin support to our clients

• Provide administration support to the business units

• Accurate uploading, updating and maintenance of client data. This also includes data extraction and reporting on new and future client requirements.

• Preparation of reports and correspondence for internal and external use

• Prepare billings & customer account special handling requirements (request PO ref #’s)

• Researches, resolves, or escalates accounts receivable disputes/issues. If needed, will interact with customer to resolve receivable issues. Writes up invoice credits and journals as necessary.

• Researches, resolves, or escalates accounts payable issues. If needed, will interact with suppliers to resolve issues.

• Clean and precise data entry

• Other duties as required by management

• Be a positive, willing, contributing, and adaptable member of the team at all times and demonstrating high ethical behaviours

What we look for?

• Business Administration qualification preferred but not essential

• At least 3 years outbound customer service and or sales experience

• Previous Administration experience 

• Sales / Key Account Management qualifications or courses preferred (not essential)

• Intermediate to Advanced computer skills in Microsoft Word, Excel

• Broad business experience preferred (not essential)

• Customer management experience

• Fire Industry experience an advantage but not essential

• Outstanding problem solving and analytical skills

• Professional presentation skills with an engaging and mature personality

• Efficient and impeccable customer service for new and existing clients

• Exceptional organisational and time management skills to juggle multiple expectations

• Negotiation and conflict resolution skills

• Excellent written and verbal communication skills

• Professional and confident telephone manner

• Multi-tasking and time management skills

• Positive and flexible, team player approach. Assist in creating and maintaining a healthy work environment.

• Ability to hit the ground running and pick up new systems and processes quickly

• Experience dealing with a variety of personality types

• An eagle eye for detail

• Knowledge of Pronto would be a distinct advantage

• Ability to communicate with people at all levels throughout a large organisation

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

If this is the right opportunity for you - Apply Now!

For a confidential discussion and to know more about the role, please email Janis – janis.sotelo@jci.com

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