UKI Data & AI Resource Manager

IBM hiring for UKI Data & AI Resource Manager jobs in Wieliczka, Małopolskie, PL

Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

As a Resource Delivery Manager, you will ensure the right resources with the right skills are available to meet our client commitments. In this role, you will manage, direct and plan staffing for the client projects by working with the local management team to assign resources who have the appropriate capabilities and required skills to be an effective contributor to a specific client project. To ensure consistent methods for staffing, you'll work to design and scale repeatable processes that will ensure long term client satisfaction and organizational profits. As a member of fast pace, client focused team, you'll collaborate with colleagues to optimize and trailblaze new solutions that address real business challenges.

We're passionate about success. If this role is right for you, then your achievements mean your career is flourishing, your teams are succeeding, and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the life' of this role may include, but not be limited to…

• Resource Assignment: Defining and executing processes and standards for resource assignment in your assigned territory.
• Aligning Team Skills with Forecasting: Collaborating with teams to align with a long-term view of skills needs and skill gaps needed in the organization based on project forecasting.
• Resource Allocation Analysis and Recommendations: Reporting, analysing and recommending solutions for balancing resource over allocation vs resources that are underutilized by applying your knowledge of skills requirements and the Resource Deployment Life.
• Pre-Project Planning: Establishing best practice for pre-project planning (supporting the creation of the Work breakdown structure and staffing plans).
• Relationship Building and Influencing: Developing and influencing relationships with all levels of an organization- from engineers to CxOs- with experience of navigating challenging debate to reach health resolution.

Required Technical and Professional Expertise

• Global Services Delivery Experience: Experience in working / supporting a globally integrated organization for services delivery for technology for resource or capacity planning
• Team Collaboration in Consulting Business: Knowledge of working within a consultant service-oriented business requiring multi-functional team collaboration

Preferred Technical and Professional Expertise

• Demonstrated knowledge and skill for managing resource allocation across many technical disciplines for services-oriented client engagements
• Brings professional knowledge related to the role assigned and area supported by applying:
  • Time management skills to complete assignments by scheduled date
  • Interpersonal communications and social skills
  • Oral and written communications skills
  • Detail-oriented focus
  • Planning and analysis skills to support capacity management activities

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.