Financial Counselor/Insurance Verification Specialist- Full-Time

Cottonwood Creek Behavioral Hospital is seeking caring and compassionate people to join our team of devoted healthcare professionals.   

Why Cottonwood Creek?     

Cottonwood Creek Behavioral Hospital provides high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Cottonwood Creek.   

Position Summary:

• Offers financial advice and assistance to patients regarding medical bills. 

• The liaison between patients and their insurance companies; often coordinating payments and answering questions from both parties.

• Educate patients about payment options and financial assistance.

• Verifies insurance benefits and registers patients using HMS software.

• Knowledge of Behavioral Health carve out insurance and prior authorization/coordination of benefits.

• Bilingual (Spanish) preferred.

Education: High School Diploma or equivalent. Bachelor's Degree in related field preferred.

Experience: Six (6) months previous hospital registration, billing and collections, financial counseling, and/or customer service experience preferred. Knowledge of medical insurance (Medicare, HMOs, PPOs, commercial), EMTALA regulations, hospital billing and collection process.

Make a difference in the Treasure Valley and surrounding communities.    

Our employees enjoy:    

• A strong company culture - We hold ourselves to the highest ethical standards, focus 100% on optimizing patient outcomes and emphasize our core values: excellence, passion, respect and stewardship.    
• An enjoyable work environment - You'll experience a family-like atmosphere, strong teamwork and leader accessibility. Smaller department size allows you the opportunity to have a greater impact and promotes an open and engaged staff.     
• A challenging career path - Joining our team is a career choice that allows you to create your own opportunities and cultivate a passion for the services provided while working through challenges. Our employees are exposed to several different areas of patient care and hospital operations.    
• Competitive compensation and benefits - Our pay philosophy places us above market pay and compliments our benefits package making Cottonwood Creek Behavioral Hospital an attractive opportunity.     

Our newest team members are saying…       

“…amazing staff – very welcoming and helpful!”
 “…orientation and training was wonderful and organized.”
 “...warm and open attitude and approach with both staff and patients.”
 “…fun introduction to leadership team; great company message.”
 “…very positive atmosphere; I was never a burden with my questions.”
 “...management is patient; offers tons of support.”     

Come join us!   

Haven Behavioral Healthcare is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.