Manager Private Risk Insurance (Personal Insurance)

First Citizens Bank hiring for Manager Private Risk Insurance (Personal Insurance) jobs in Youngsville, NC, US

This position is responsible for the sales and service leadership of the Private Risk Insurance Department. Identifies, develops and executes on key strategic initiatives that support Wealth and High Net Worth clients in understanding and addressing the exposures they and their families face through the use of insurance products and risk management techniques. Works closely with internal and external partners and builds critical relationships to support the success of this department.

• Sales & Service - Directs the insurance sales and service teams working directly with customers to identify their needs and develop and manage appropriate solutions. Maintains knowledge of best practices and strategies to mitigate and address customer exposures and risks. Consistently improves and manages sales and service processes.
• Operational Support - Creates tracking and reporting tools to manage performance and facilitate information flow. Responsible for strategic development of the department, its resources, capabilities and processes to drive results and higher levels of customer satisfaction. Leverages and maximizes technological solutions to support processes and the customer experience.
• Managerial Functions - Establishes and monitors team expectations and efforts to achieve agency and departmental goals. Makes appropriate changes to department policies and procedures in order to meet objectives. Manages the recruitment, performance, training, and evaluation of staff. Ensures department compliance with regulatory requirements.
• Relationship Development - Develops influential relationships with internal and external partners, insurance carriers, and other key partners.

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Bachelor's Degree and 6 years of experience in Personal Insurance OR High School Diploma or GED and 10 years of experience in Personal Insurance

Preferred Education: Bachelors Degree

Preferred Area of Experience: Wealth and High Net Worth Clientele

License or Certification Type: P&C Insurance License Required, Related certifications Preferred

Skill(s): In-depth knowledge of Personal Insurance including working with high net worth clients, Strong industry contacts and relationships, Agency Management System understanding and use