Commercial Resolution Officer I (Hybrid)

First Citizens Bank hiring for Commercial Resolution Officer I (Hybrid) jobs in Selma, NC, US

This position is responsible for managing a small portfolio of problem loans. Evaluates credit risk, restructures loans, and resolves problems credits while minimizing losses. Works closely with borrowers, local bankers, and attorneys to facilitate resolution. Prepares and presents reporting to Bank management as appropriate.

*This is a hybrid role with a 3 day in, 2 day out requirements*

• Portfolio Management - Manages an assigned portfolio of commercial, business, or Small Business Administration substandard graded relationships. Analyzes loans and supporting collateral to develop and execute a plan for resolution. Approves modifications and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate.
• Reporting - Monitors assigned portfolios to report losses or significant changes. Records all actions, conversations, and financial information in department portfolio or loan management system. Presents cases to Special Assets Committee as needed.
• Business Support - Manages credit, operational, reputational, regulatory, and legal risks related to personal interactions, customer transactions and financial exposures. May work assigned past due or pass grade loans, escalating unresolved past due loans for potential downgrade.
• Communication - Works directly with borrowers, Bank counsel, and other appropriate parties to negotiate and resolve problem credits. Communicates changes and updates in portfolio clearly.

Bachelor's Degree and 2 years of experience in Commercial Banking or Small Business Administration

-OR-

High School Diploma or GED and 6 years of experience in Commercial Banking or Small Business Administration

Preferred Qualifications:

• Experience collecting business and commercial accounts.
• Experience with foreclosure, bankruptcy, and repossession.