FDIC 370 Program Execution Support/Business Systems Analyst (Hybrid)

First Citizens Bank hiring for FDIC 370 Program Execution Support/Business Systems Analyst (Hybrid) jobs in Morrisville, NC, US

First Citizens Bank is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. Our associates make First Citizens Bank a great place for our clients to do business. Those who grow, achieve, and succeed with First Citizens Bank are those who share our core values of integrity, service excellence and stability.

This position is responsible for providing technical and operational support for the FDIC 370 implementation. Works with the business team for the customer outreach & process enhancements. Ensures that developed solutions support Bank objectives. Partners with other business team members to arrive at solutions. May involve elements of system testing. May occasionally guide less experienced analysts in the work group. Aids in administrative and operational tasks as needed.

This is a hybrid role at one of the following locations:Raleigh NC, Morristown, NJ, Jacksonville, FL and Santa Clara, CA

FDIC 370 Program Execution Support/Business Analyst - Provides expert support for following activities. Handles escalated matters to appropriate parties.

• Liaison between IT & the business for the data cleanup/customer outreach workstream management
• Liaison between IT & the business for the Process Enhancement workstream management
• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
• Operational Support - Provides support for business unit by responding to inquiries, identifying issues. Assists in implementing recommended modifications and enhancements.
• Partners with other business team members to arrive at solutions.
• Works closely with different business teams to remove roadblocks
• Plays the role of SME for the consulting vendor
• Provides support to project & program managers in keeping track of deliverables
• Leads overall implementation planning & associated activities
• SIT & UAT testing of Axiom solution
• Axiom System Support - Provides expert technical support for Axiom by responding to escalated inquiries, ensuring processes run smoothly
• Support building Night of Failure Playbook
• Support building Compliance Narrative
• Support building Compliance Review Manual mapping & documentation to provide to FDIC 370 examiners
• Support building Exception requests for outstanding account/data issues.
• Attestation Letter – Certification of Compliance
• Summary Report Analysis
• Pending File Analysis
• Resolving Pending file accounts
• Resolving Legal/Compliance matters
• Reporting - Produces weekly reports based on the progress and the execution activities.

Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

• Knowledge of System Life Cycle Development and Agile Methodologies.
• Excellent verbal and written communications skills.
• Analytical and problem-solving skills.
• Ability to perform tasks from multiple projects simultaneously.
• Experience with industry standard PC products. (Microsoft Office applications).

Other Preferred Qualifications:
• Bachelor’s degree or higher in Computer Science or related field.
• Banking/financial services industry experience.