Manager Performance Analytics - Association Banking (Remote)

First Citizens Bank hiring for Manager Performance Analytics - Association Banking (Remote) jobs in Phoenix, AZ, US

This is a remote role that may be hired in several markets across the United States.

The Manager Performance Analytics role is responsible for data oversight for Community Association Banking ("CAB") portfolios including client insights, marketing data, financial reporting, and internal and external data management.  This is a managerial role, leading a small team and responsible for monitoring team performance and implementing process improvements that enhance efficiency within business initiatives.  Develops scorecards, financial analytics, and models to measure sales or operational performance. Reports on historic trends and builds predictive models to project future results. Works closely with leadership, partners, and line of business owners to aid coaching and performance tracking. Provides expert analytical guidance and recommendations to executive leadership regarding planning and implementation of the Bank’s strategies and objectives to meet financial growth projections.

• Analytics - Manages the development and implementation of sales and operational scorecard development, analytics, and reporting across multiple Bank functions. Can provide analytics for use in variable compensation and employee reward programs, facilitating compensation with meaningful impact to drive results. Partners with internal support teams to design, develop, and deliver dashboard reporting for all levels of management to better understand current sales and operational performance.
• Forecasting - Oversees the development of predictive forecasting analysis including the ability to track performance against goals. Develops metrics that can model future trends. Presents data insights, analysis, and guidance to quantify sales results and return on investment. Monitors performance against expectations to provide recommendations for performance strategy modifications.
• Consulting - Consults with executive leadership to aid in the development of Bank strategy using data. Works with management to incorporate input into the overall strategic planning process. Provides training and education to support teams on sales reporting processes.
• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff.

Bachelor’s Degree with a minimum of 8 years’ experience in Statistical Analysis or Information Technology in the Financial Services industry OR High School Diploma or GED with a minimum of 12 years’ experience in Statistical Analysis or Information Technology in the Financial Services industry

Preferred Qualifications:

• Financial Balance Sheet analysis experience
• Experience using Business Intelligence tools
• Microsoft Excel complex reporting and data analysis experience
• Previous management or supervisory experience

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in Arizona, the base pay for this position is generally between $136,347 and $184,470. If hired in California, the base pay for this position is generally between $148,742 and $201,240.  If hired in North Carolina, the base pay for this position is generally between $123,952 and $167,700.  Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.