Corporate Intern - Learning and Talent Development Operations (Remote)

First Citizens Bank hiring for Corporate Intern - Learning and Talent Development Operations (Remote) jobs in Phoenix, AZ, US

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

This internship is a remote role in which video conferencing tools will be leveraged for collaboration. There may be limited opportunity to travel, based on the group’s learning events scheduled during the summer.

Responsibilities include:

• Learning Operations Support – Assists with logistics of instructor-led training events, including, but not limited to:
  • Event scheduling across a national footprint.
  • Assistance with a master training calendar.
  • Coordination with Enterprise Learning Program Managers, Facilitators, LMS administrators, facilities staff, and learning-related vendors.
  • Sending communications to learners.
  • Contributing to Event Project Plans.
• Procedure Documentation and Process Improvements:
  • Perform research regarding Enterprise Learning industry best-practices.
  • Make recommendations regarding new or existing tools that may be leveraged to improve the intake of learning operations requests.
  • Help to align teams with Service Level Agreements and Roles and Responsibilities documentation.
  • Prepare a wrap-up presentation to be shared with your leader and other stakeholders to outline your accomplishments and experience during the internship.

In Arizona, the base pay for this position is relative to your experience but the range is generally $23.38/hr - $35.75/hr. This position is not eligible for the benefits program.

In this role, you will:

* Be part of a dynamic team with interesting projects. Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.

* Attend professional development sessions, informational sessions, networking and community service events.

* Have a dedicated manager and program manager to help you navigate the bank and the internship program.

* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.

* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Required qualifications:

* High School Diploma or GED and 1 year of experience

* Currently enrolled at an accredited collegiate institution (during the time of the summer program)

* Ability to work 40 hours per week during the duration of the program

Preferred qualifications:

* 3.0 minimum GPA

* Rising Senior

* Currently pursuing a Bachelor’s Degree in Human Resources, Adult Education, Business Administration, or a related field

* Strong desire to learn and grow

* Possess a positive attitude, naturally curious and enjoys collaborating with others

* Strong verbal and written communication skills

* Critical thinking skills

* Ability to multitask

* Ability to adapt and adjust priorities based on business needs

* Ability to take direction and absorb information quickly

* Experience with MS 365 tools