Team Lead, Traffic Quality Specialist (Remote)

Epsilon hiring for Team Lead, Traffic Quality Specialist (Remote) jobs in Park Ridge, IL, US

Job Description

The Team Lead, Traffic Quality Specialist is responsible for managing a team of Traffic Quality Specialists and New Grad Program Associates who work directly with client campaigns utilizing ad quality verification services, as well as managing a small campaign load of their own. This role oversees all aspects of campaign launch with verification tracking, live campaign monitoring of IVT, brand safety and viewability, and end of campaign analysis. This position works directly with Director, Traffic Quality Manager to develop and enhance processes, products, tools, and documentation to support team members and company goals. The Team Lead is comfortable discussing campaign details with internal teams and can easily communicate or present trends and verification vendor enhancements. This position focuses on team growth and retention, providing guidance and support to the individual career path and personal interests of their direct reports. A successful Traffic Quality Lead has a sense of urgency, interest in various client business models, has experience implementing operational efficiencies, new procedures and is a creative problem solver.

Responsibilities:

• Manage, Supervise and Mentor Traffic Quality Specialists, Sr. TQS and New Grad Program Associates
• Work with 3rd Party ad quality vendors in managing campaigns, evaluating solutions, and ensuring proper reporting is provided
• Works directly with Traffic Quality Manager and Sr. Director to build high-level working relationships with Account Managers and Media Delivery Teams with a focus on campaign strategy and internal and external communication and documentation
• Implement client campaigns within tight deadlines
• Successfully manage and optimize campaign performance with focus on brand safety, viewability and non-human traffic, noting performance trends
• Troubleshooting campaign tracking, creative implementation and reporting issues, escalating concerns with internal and external stakeholders as needed to resolve
• Work closely with Director, Traffic Quality Manager to develop and enhance processes, products, tools, and documentation to support team members and company goals
• Contributor to company-wide team communications, marketing materials and QBRs

Preferred Qualifications :

• Digital Media / Ad Operations / Account Management experience
• 2+ years of experience in a related environment, including managing direct reports
• Knowledge of Fraud Detection operations and Third-Party ad serving tags
• Ability to work in an independent, ambiguous, and self-driven environment
• Ability to manage projects from inception to completion
• Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns
• Advanced Excel & SQL skills
• Tableau or data visualization experience a plus
• Python a plus

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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