Senior Director, Program Management

Epsilon hiring for Senior Director, Program Management jobs in Chicago, IL, US

Job Description

Job Overview

As the Senior Director of Program Management in our Strategic Program Office, you will play a pivotal role in our global shared service team. You will work closely with our Executive Leadership Team to design, develop, and implement a variety of cross-functional strategic programs. These programs are aimed at enhancing performance, improving productivity, standardizing processes, and building sustained capability across our organization.

Your work will span across strategic initiatives for different business units and corporate functions, operational excellence initiatives with cross-functional teams, financial modeling and scenario analysis, pricing model development, business due diligence, and setting up strategic alliances and partnerships to boost market growth.

Key Responsibilities

As the Senior Director, you will be responsible for identifying and driving strategic initiatives in the form of programs, leading one or many programs at a time, and mentoring others in the global team. Your specific responsibilities will include:

Project Planning

• Developing comprehensive implementation plans, including project scope, goals, and timelines.
• Aligning the project plan with the organization's accounting and billing needs to achieve near and long-term objectives.
• Leading a cross-functional project team and providing clear guidance, support, and direction throughout the implementation process.
• Maintaining centralized project documentation, including project plans, progress reports, and system configurations.
• Identifying, managing, resolving, and/or escalating issues/risks at the program level.
• Providing regular status updates to senior management and stakeholders.

Stakeholder Management

• Collaborating with various departments and key stakeholders to understand their requirements and expectations.
• Establishing clear lines of communication, meeting cadence, and ensuring ownership from all relevant parties.

Technical Aspects

• Collaborating closely with technical experts to configure and integrate the delivery and accounting and billing systems.
• Monitoring the performance and effectiveness of the systems as changes are implemented.
• Gathering feedback from users and stakeholders for continuous improvement.

Key Performance Areas

Your performance will be evaluated based on your ability to deliver committed program outcomes in a timely manner, demonstrate effective negotiation and leadership skills, manage and resolve issues/risks at the program level, drive a collaborative and performance-driven work culture, provide mentorship to team members, support stakeholder escalations, incubate high performing teams, and demonstrate thought leadership.

Qualifications

The candidate is required to have a bachelor's degree (Master's degree preferred), with at least 15 years of professional experience. You should have a solid understanding of accounting principles and billing processes, experience in post-merger alignment of people, process, and systems, excellent leadership, communication, and people skills, proficiency in project management software and tools, and strong problem-solving and analytical abilities.

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

REF219156K