Technical Integration Engineer

Epsilon hiring for Technical Integration Engineer jobs in Chelmsford, Essex, GB

Job Description

How You'll Make an Impact

Epsilon's Digital Media Solutions practice helps marketers enhance the effectiveness of their complex digital marketing programs by being industry leaders and SMEs at the intersection where offline and online data comes together.

The Technical Integration Engineer position offers a unique blend of engineering, consulting, and technical project management responsibilities. This role demands a broad range of technical skills, solution design capabilities, and a deep curiosity about how systems function and why. You will have the opportunity to tackle complex technical challenges, collaborating with various Epsilon engineering teams to gain an in-depth understanding of ad serving and contribute to system enhancements.

As a Technical Integration Engineer, your role encompasses providing technical support, designing innovative solutions to meet business objectives, driving innovation through technical expertise, and resolving customer- impacting technical issues. You will collaborate with multiple technical teams to prototype and implement new ideas. Additionally, you will be client-facing, participating in high-priority client calls as a technical liaison, and serving as a subject matter expert or facilitator as needed, with a specific focus on EMEA and APAC regions while supporting international clients and internal responsibilities.

What You'll Achieve

Essential Functions and Responsibilities:

• Support the technical integration of some of the largest online companies into the Epsilon system by designing, developing, implementing, and testing technical solutions based on business requirements.
• Collaborate and guide cross functional teams globally, with a focus on EMEA and APAC regions, as a technical subject matter expert through integration projects involving multiple stakeholders while managing competing priorities.
• Provide escalation support to troubleshoot 3rd party discrepancy investigations (impression, click, viewability, etc.), ad rendering issues, delivery issues, and website tagging issues, ensuring resolution for each issue.
• Train and communicate technical topics to both technical and non-technical multinational audiences.
• Identify and assist in developing enhancement opportunities and best practices across the enterprise through innovation, automation and knowledge sharing.
• Work with internal and external cross teams globally, including engineering, analytics, account management, product management and sales.
• Oversee troubleshooting issues impacting the team and drive them to resolution.

Who You Are

Knowledge, Skills and Abilities:

We are seeking a highly motivated, detail-oriented professional with excellent communication skills to support the needs of the Technical Integration Engineering team at Epsilon. The ideal candidate for this position should demonstrate the following skills.

• Self-starter, able to keep up with industry trends.
• Excellent communication and client-facing skills, capable of conveying technical concepts to a non- technical audience.
• Strong attention to detail and track record delivering high-quality results.
• Exceptional troubleshooting skills, adept at researching and resolving complex and unknown issues.
• Strong command of SQL.
• Intermediate level of programming skills with hands-on experience with JavaScript and HTML.
• Knowledge of networking concepts and tools such as Chrome Debugger and HTTP Proxy applications such as Charles/Fiddler Proxy.
• Familiarity with scripting languages such as BASH, Python and PHP, and experience in mobile app development is a plus.
• Experience in the digital marketing industry a plus, particularly in display, mobile and affiliate spaces.

Education and Experience:

• Bachelor's degree in computer science, Management Information Systems (MIS), or equivalent experience.
• 3+ years of experience in a technical or similar role.

Additional Information

Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community.

Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

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REF247293W Company Description

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion, and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly.

We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals.

Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability.