The Processing Specialist II – Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe’s confidentiality and security policies.
Perform 10-key data entry for clients with mid-level instruction. Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.
Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions.
Performs “lookups” accessing customer accounts via client databases to identify and verify proper accounts for posting payments.
Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.
Basic Qualifications:
High School Diploma, GED, or equivalent work experience
Must be 18 years of age or older
Must have basic computer skills and 10-key experience
Demonstrates proficiency in systems
Departmental knowledge and client requirements.
Ability to research and resolve customer payment issues
Detail-oriented and quality conscious
Ability to work in a fast-paced
Deadline-driven environment
Able to adapt to change and learn new processes
Ability to work well independently
Must meet the minimums for accuracy and speed in all areas
Preferred Qualifications:
Education: High School Diploma
Experience: 1 year experience related Experience
10-key experience, 8,500 – 9,500 strokes per hour is strongly preferred
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.