Lead Product Management Engineer

Cox Communications hiring for Lead Product Management Engineer jobs in Mableton, GA, US

At CCI we are looking to hire a Lead Product Management Engineer who will provide continuous and visible leadership for current self-install performance and future development and deployment plans; Accountable for and serves as an authority on all aspects of product portfolio's lifecycle including: launch, customer experience, financial and operating metrics, enhancement priorities and product roadmaps; Models passion and drive for change and/or enhancements to satisfy customer needs and optimize customer experience through product innovation and/or improvements to internal organization, processes and technology; Recommends resources to address/balance customer needs; Operates with considerable latitude for independent judgment; Negotiates issues with peers and 1st level Mgmt. to synthesize ideas and solutions that impact operational results.; May be responsible for product program(s) that involve single to multi-year plans; Develops, or provides guidance to develop, innovative solutions to highly complex matters; Provides influence and leadership to cross-functional teams and other stakeholders on ideas and solutions that impact industry and/or corporate results; Provides mentorship and guidance to team members and associates. The role combines knowledge of product management, customer installation experience and supports achieving business objectives.

Qualifications & Responsibilities:

• Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
• Responsible to deliver activities and tasks necessary for successful product enablement and launch for CB and Res Self-Install. Contributes to planning, budgeting, resourcing and monitoring results.

• Provides continuous support and subject matter expertise for CB Self Install customer experience roadmap, performance, and future development plans.
• Responsible for sub-elements or features of a product portfolio's lifecycle which may include launch, usability testing, operational metric reporting, enhancement priorities and product roadmaps.
• Champion self-install various forums to ensure visibility and engagement.
• Has a strong understanding of Cox business and Residential objectives, products, and processes.
• Passionate and driven to effect change and/or enhancements to satisfy customer needs and optimize the customer experience through product innovation and/or improvements to internal organization, processes and technology.
• Identify/research resources necessary to address/balance customer needs.
• Partners with cross-functional teams and stakeholders on ideas and solutions that impact operational results.
• Guide and support cross-functional teams to move ideas through a project funnel from ideation through deployment as the champion and owner of the initiative.
• Developing as leader with respect to project development, team interactions, business insights and product management.
• Identify customer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience. Directs product features from ideation through deployment.
• Develop a documented product vision which aligns with and/or enhances customer needs, market and competitive trends and corporate strategy.
• Translate vision into clear and defined business requirements to drive functional specifications and technical requirements.
• Research and evaluate product performance to prioritize product improvements that optimize customer experience and strengthen financials.
• Facilitates communication amongst project leaders, peers and relevant department and cross-functional stakeholders to maintain alignment and awareness of current product state and vision.
• Create, sustain and optimize operational practices and procedures to drive efficiencies.

What's In It For You?

Really good question, and we have some good answers that we hope you like.

• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer discounted Cox services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck. And while we may be innovation obsessed, we never forget that we are human powered. So, it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• We know you're always looking for growth and the opportunity to learn new things. At Cox Automotive, you'll have all kinds of opportunities to expand your expertise and grow your skills in ways that will challenge and empower you. And in the future, you may have the opportunity to drive innovation in other sectors where the Cox family of brands operates like cleantech, health care and esports.
• You'll also get to work with a wide range of products and technologies across the Cox Automotive ecosystem, allowing you to have a hands-on experience in transforming an industry. We don't believe in limitations, only possibilities. Our technological capabilities combined with your wisdom and wizardry will allow us to grow the good and drive incredible innovation.
• You'll work alongside fantastic people who want to see you succeed. We know none of us is as smart as all of us. We strive to bring out the best in everyone, and our dedication to culture means that you'll be empowered by - and will, in turn, empower - some of the finest colleagues in any industry.
• You'll quite literally have an opportunity to make the world a better place. That may sound like hyperbole, but it's true. Across the Cox family of businesses, we've launched a movement to positively impact 34 million lives by 2034 in areas like technology access and education, social equity, and environmental sustainability through a wide range of company programs, partnerships and employee volunteer opportunities.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.