Senior IT Operations Engineer

Under the direction of the Director of IT Operations, the Senior IT Operations Engineer provides the technical expertise and direction for developing and implementing monitoring solutions and instrumentation across Clean Harbors infrastructure and application environments. This position is responsible for evaluation, recommendation and implementation of technical acquisitions; and the development of guidelines, standards and procedures centered around Infrastructure Operations.  The Senior IT Operations Engineer is responsible for: 

• Leading the technical effort for the integration of best of breed monitoring solutions into a view for both support personnel and Senior Executives. 

• Managing the Infrastructure Escalation and Communication Processes 

• Assisting with the development and guidance of a Global IT Operations team. 

• Experience in design, configuration, or management of monitoring tools such as Microsoft Systems Center Operations Manager (SCOM), System Center Orchestrator (SCO), SolarWinds NPM, VMWare vROps, Dynatyrace, AppDynamics, VMware VROPs, LogicMonitor, Foglight, and/or other tools 
• Experience managing and Implementing an Enterprise Management Toolset is highly desirable 
• Experience with Microsoft Office 365 Suite of Applications 
• Previous experience as a team-lead implementing monitoring solutions is highly desirable 
• Experience with highly available systems and Disaster Recovery methods 
• Ability to coach and mentor junior staff members  
• Possess knowledge of authoring monitoring rules, tuning, setting thresholds 
• Experience in implementing synthetic monitoring solutions 
• Possess the ability to rapidly assimilate product knowledge from a monitoring perspective 
• Have experience using either PowerShell, Python, or SQL Language 

Competencies: 

• A Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field 
• A minimum of one of the following: ITIL, Azure fundamentals, AWS, Microsoft qualifications, or other Enterprise Monitoring tool qualifications 
• A minimum of five (7) years of relevant enterprise monitoring experience as an engineer at a global organization 
• A minimum of three (3) years of experience working with: Microsoft technology components used to deliver software solutions and services, scripting tools and languages such as SQL, PowerShell, and Python, and API data extraction 
• Write clear and concise Standard Operating Procedures and processes for functional areas within IT 
• Systematic approach to solving problems, coupled with a strong attention to detail and effective communication skills 
• Basic knowledge of Unix shell scripting 

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class. 

Clean Harbors is a Military & Veteran friendly company. 

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