RCM Healthcare Trainer

Become a part of our caring community and help us put health first

As a Trainer, you will be:

• Responsible for creating and conducting training for complete Accounts Receivable, admitting procedures, pre-bill protocols, physician billing, nursing home billing, and error codes.
• Manage related expenditures in a fiscally responsible manner in accordance with the Company’s budget.
• Should have expertise in communication and ability to work closely with corporate office to ensure program compliance and employee satisfaction.
• Travel as necessary.
• Creates training materials and manuals for A/R, admitting procedures, pre-bill protocols, physician billing, nursing home billing, and error codes.
• Conducts training sessions at Support Center and field sites.
• Creates and conducts A/R and admitting procedure audits on a regular basis, as needed, to detect trends after Billing Exception Reports are generated.
• Provides follow-up as needed to ensure satisfactory training.
• Creates and conducts training including:  Patient Menu, A/R, Report Menu, Billing, Masters, Histories, Unify, Extensions and Appendix Items.
• Maintains current compliance standards in all training materials and sessions.
• Establishes and maintains positive working relationships.
• Maintains the confidentiality of patient/client and agency information at all times.
• Participates in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.
• Assures for compliance with local, state and federal laws, Medicare regulations, and established company policies and procedures.
• Meets or exceeds delivery of Company Service Standards in a consistent fashion.
• Conducts all business activities in a professional and ethical manner.
• Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis.

Use your skills to make an impact

Required Experience/Skills: 

• High school diploma or equivalent. 
• Two years healthcare billing/collections experience, knowledge of Medicare, Medicaid and commercial insurance, with expertise in at least one of those areas.  
• Excellent customer service skills.  
• Familiar with revenue cycle at the intermediate to advanced level, preferably including up-front/registration and back-end A/R features.  
• Knowledge of admitting and A/R procedures.  
• Proficient in basic PC skills.
• Microsoft Word and Excel preferred.  
• Ability to train.  
• Ability to travel.
• Interpersonal skills that promote interdisciplinary collaboration and effective communication.  
• Compliance with accepted professional standards and practices.  
• Demonstrate excellent observation and communication skills.  
• Self-directed with the ability to work with little supervision

Scheduled Weekly Hours

40
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive in-home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.